🔒 Data Protection — Your Privacy Is Our Responsibility

Tk12's Privacy Policy — Your Data Is Secure

This page provides full transparency on how tk12 collects, uses, and protects your personal data on the platform. We believe your privacy is a fundamental right.

Last Updated: January 2026
Summary

SSL Encryption Protected

Never Sold to Third Parties

User Control Guaranteed

January 2026 Update

Full Policy in Bengali

Important: By using the tk12 platform, you fully agree to this privacy policy. We take your privacy seriously and are committed to keeping your data safe.

01. What Data We Collect

When you create an account and use our services on tk12, we collect certain necessary information. This privacy policy clearly explains what data is collected, why it is needed, and how it is used.

We collect two main types of data — information you provide directly, and information collected automatically as you use the platform.

Information Provided Directly:

Full Name Mobile Number Date of Birth Address Payment Information ID Number

Automatically Collected Information:

IP Address Browser Type Device Information Login Time Gaming History Approximate Location

tk12 never stores your full payment card number or PIN. Payment details go directly to your mobile banking provider.

02. How Your Data Is Used

All data collected on tk12 is used only for specific, legitimate purposes. In line with our privacy policy, no information is processed unnecessarily.

  • Account Management: Your information is used to create, verify, and manage your tk12 account.
  • Service Delivery: To deliver all services without interruption, including gaming, betting, deposits, and withdrawals.
  • Identity Verification (KYC): Identity information is used for age verification and to prevent fraudulent activity.
  • Customer Support: Your contact information is used to resolve issues and provide support.
  • Fraud Prevention: Behavioral data is analyzed to detect and prevent suspicious activity.
  • Promotional Offers: To keep you informed about relevant offers and bonuses, with your consent.
  • Legal Obligations: To comply with applicable laws and regulatory requirements in Bangladesh.

tk12 uses your information to create a personalized gaming experience, making it easy to find the games and offers you enjoy most.

03. Data Retention & Period

Tk12 only retains your data for as long as it is needed to provide services or meet legal obligations. Some information may be kept for a specified period even after your account is closed.

  • Active Account Data: Retained for as long as the account remains active.
  • Financial Transaction Records: Up to 5 years as required by law.
  • KYC Documents: Up to 3 years after account closure.
  • Fraud-related data: retained until the investigation is fully concluded.
  • Gaming Logs: 6 months to 1 year.

Once the specified retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.

Your data is stored on encrypted servers located in Bangladesh and secure third countries. All data centers comply with international security standards.

04. Sharing Information with Third Parties

Tk12 never sells your personal data or shares it with third parties for marketing purposes. However, there are certain limited cases where sharing information may be necessary.

  • Payment Providers: Only the information necessary to process transactions is shared with Mobile Banking, Nagad, and Rocket.
  • Game Providers: Only the minimum data required to operate the games is shared.
  • Legal Authorities: In response to a valid court order or directive from a regulatory authority.
  • Anti-Fraud Organizations: Limited data shared with industry partners solely for fraud prevention purposes.

Be cautious if anyone requests your personal information while claiming to represent tk12. tk12 will never ask for your password or PIN over the phone or via SMS.

All third parties with whom we share data are contractually bound to uphold tk12's privacy standards and are prohibited from using your information for their own purposes.

05. Cookies & Tracking Technologies

Tk12 uses cookies and similar technologies on its website and app to enhance your experience and keep the platform running smoothly.

  • Essential Cookies: Used to maintain your login session and ensure site security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: To identify which pages are used most and to improve platform performance.
  • Functional Cookies: To remember your preferences such as language and theme settings.
  • Analytics Cookies: To analyze user behavior and improve our services.

Most browsers accept cookies by default, but you can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some tk12 features.

tk12 does not use cross-site tracking cookies or share your browsing history with other websites.

06. Your Privacy Rights

Under tk12's privacy policy, you have several important rights. We always respect these rights and are ready to help you exercise them.

Rights Description Applicability
Right to Access You can find out exactly what data we hold about you. Applicable
Right to Rectification You may request corrections to any inaccurate information we hold about you. Applicable
Right to Erasure You may request deletion of your data beyond what is required by legal obligations. Limited
Right to Restrict Processing You may request that we stop using your information for specific purposes. Applicable
Right to Withdraw Consent You may withdraw your consent to receive marketing communications at any time. Applicable

To exercise any of these rights, contact us at [email protected]. We typically respond within 7 business days.

07. Protecting Children's Privacy

Tk12 takes children's privacy very seriously. Our services are strictly for users aged 18 and above, and we never knowingly collect data from minors.

If a parent or guardian discovers that their child has created an account on tk12, please contact us immediately. We will permanently delete the account and all associated data.

A Note for Parents: Monitor your child's internet usage. Minors are strictly prohibited from participating on tk12.

08. Security Measures & Technology

Tk12 follows the highest industry standards for data security. Our security systems are regularly audited by independent third parties.

  • 256-Bit SSL Encryption: All data transfers are secured with industry-leading encryption.
  • Two-Factor Authentication (2FA): Two-factor login verification for added account security.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular penetration testing is conducted to identify and address vulnerabilities.
  • Staff Training: All staff undergo regular training on data protection practices.
  • Data Backup: Encrypted backups are performed regularly to prevent data loss.

In the event of a security breach, we will notify all affected users within 72 hours and take the necessary steps to address it.

09. Privacy Policy Updates

Tk12 may update this privacy policy when necessary. Any changes will be reflected by updating the "Last Updated" date at the top of the page, and registered users will be notified directly of any significant changes.

We will notify you at least 30 days before any significant changes take effect. Continued use of the platform will be considered acceptance of the updated policy.

Keep notifications enabled in your account settings to receive policy update alerts as soon as they happen.

10. Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

  • Email: [email protected]
  • Response Time: Typically within 24–72 hours.
  • Support: 7 days a week, 24 hours a day.

When submitting a complaint, please include your account ID and a detailed description of the issue so we can assist you quickly and effectively.

Why tk12 Is Trusted

Our Privacy Commitment

Tk12 protects your privacy not just in words, but through real, concrete action.

Zero Data Sales

Tk12 never sells your personal data to third parties. Your information is used solely to provide our services — this is a core principle of our privacy policy.

Military-Grade Encryption

All your data is protected with 256-bit SSL encryption — the same standard used by banks and government institutions. Every transaction on tk12 is completely secure.

In Your Control

On tk12, you can view, correct, or request deletion of your data at any time. Your data belongs to you.

Minimal Data Collection

We only collect data that is genuinely necessary to provide our services. Collecting unnecessary information goes against tk12's policy.

Transparent Policy in Bengali

Tk12's privacy policy is written in plain English so every user can clearly understand their rights and our responsibilities.

24/7 Privacy Support

Our Bengali-speaking support team is available around the clock to help with any privacy-related questions. Don't hesitate to contact us if you run into any issues.

Start Gaming Safely

Your privacy is protected — start playing now!

Done reading tk12's privacy policy? Go ahead and register with confidence — your favorite games are waiting.

By registering, you agree to our Terms and Conditions and agreeing to our privacy policy. Must be 18+.

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